Apply to become a Quest partner
Become a partner brand
Sell without an IT project.
Quest is a Swiss marketplace devoted to endurance sport and technical outdoor. You keep your stock, your prices and your brand. We take the sale, the customer and the after-sales service, for 12% of what sells.
12%
One commission on what sells, the same in every category.
No development work
No product feed, no connector, no technical acceptance testing. A file is enough to start.
5 business days
The time we take to answer your application, including a refusal with its reason.
Zero stock
Nothing to advance to us, no deposit and no consignment. The product stays with you until the order comes in.
The problem
The price of entry to a general catalogue
Your listing hosts your competitors
The same item is offered there by five resellers, and an algorithm settles between them on price, delivery time and minimum order quantity. Your brand counts in none of the three.
Entry is paid for with an IT project
The large Swiss marketplaces require an interface connection from your shop or your ERP, and rule out manual product entry. That means a standardised product feed, a connector or an intermediary, and a test order shipped and returned before going on sale. Their own partners report anywhere from a few weeks to a year.
Your work stops at the product page
A title, a photo, a price, a delivery time. Nothing that sets your product apart shows there, and nothing sets your brand apart from the one beside it.
Our side of the market
What we put against it
01
An audience that knows what it is looking for
The catalogue is closed to anything that is not endurance sport or technical outdoor. Trail, road, mountaineering, cycling, swimming. That is where the catalogue stops.
Your running jacket is compared with other running jackets, by someone looking for one.
02
A contact who knows your catalogue
One named person looks after your brand: listing, upkeep of the product pages, the seasonal calendar, catalogue decisions, feedback from the field.
You have their address and their number. You do not raise a ticket to report a wrong size on a page.
03
The customer comes to us
Size choice, compatibility, usage advice, order tracking, returns, disputes: our advisers answer. You keep your stock and your shipping.
We come to you only on a technical product question, or when an item has to come back to you physically.
Side by side
Quest or a general marketplace
Five criteria, covering access and terms.
| Criterion | Quest | General marketplace |
|---|---|---|
| Audience | Endurance sport and technical outdoor, nothing else | The whole catalogue, from large appliances to groceries |
| Commission | 12%, the same in every category | Varies by category, usually 7% to 20% |
| Technical set-up | A product file is enough. We build the catalogue with you | Standardised feed from your shop or your ERP, connector or intermediary, test order before going on sale |
| Who sells your items | You alone. We do not list a second seller on your brand | Several resellers per item, settled on price, delivery time and minimum quantity |
| Point of contact | A named person, reachable directly | A merchant portal and a help centre |
Right-hand column: published terms of the main Swiss marketplaces. Commission rates vary by category and by negotiated agreement.
What is deducted
Everything Quest takes
A single line, on what sells. You set your prices, and we do not ask you to match us to another channel.
- Commission on a sale
- 12%
- Monthly subscription
- CHF 0
- Listing a product
- CHF 0
- Visibility in the catalogue
- CHF 0
- Commission on shipping
- 0%
- Minimum commitment
- None
On a CHF 249 sale
- Sale price
- 249.00
- Quest commission, 12%
- − 29.88
- Paid out
- 219.12
Worked example, excluding VAT. The shipping on the order is charged to the customer and comes back to you in full: the commission applies only to the product price.
Who does what
The split, line by line
Five points that decide what is left for you to do, and what you receive, once the sale is made.
| Responsibility | You | Quest |
|---|---|---|
The sales contract The purchase is concluded with Quest. You carry no invoicing, no payment collection and no risk of unpaid orders. | ||
Stock and shipping The product stays with you and leaves from you. We hold no stock in advance. | ||
Stock synchronisation We set up the technical integration with your system, end to end, and we maintain it. You have no file to send and no connector to manage. | ||
First-line customer service Size choice, compatibility, usage advice, order tracking: our advisers answer, without coming to you. | ||
Returns and disputes We take the request, the exchange and the dispute. You step in only if the item has to come back to you physically. | ||
The customer account It stays with us, and we do not sell it on. You receive the name, the delivery address and the order contents — not the email address or the purchase history. |
Objections
The questions asked before signing
Requirements
What it takes to enter the catalogue
Four requirements. If one is missing, we say no.
- 01
You are the brand, or its exclusive distributor for Switzerland
We do not list one more reseller on a brand already present. That is what guarantees none of your pages will have an internal competitor.
- 02
Your products serve an endurance or mountain discipline
Trail, road, cycling, swimming, triathlon, mountaineering, hiking, skiing. Nothing else enters the catalogue: we list only what we know how to advise on.
- 03
You ship from Switzerland or the European Union
The dispatch time is agreed brand by brand and is set out in the contract. It is the commitment we monitor most closely.
- 04
You have usable imagery and a description for each item
We build the product pages from what you have, and you review them before publication. We do not photograph your catalogue for you.
The route in
From application to first sale
- 01
You apply
The form at the bottom of this page takes five minutes: the brand, a contact, and why your products belong here.
- 02
We answer within five business days
A yes, a no, or a precise question. A refusal is given its reason.
- 03
Contract and listing
Partner contract, then we build your product pages from your imagery and your copy. You review them before they go live.
- 04
Your products are on sale
You receive the order, you ship it. The customer, their questions and their returns come through us.
Application
Tell us about your brand
Five fields, and enough to open the conversation. If something is missing, we will ask you for it.
Someone on the team reads every application and answers within five business days, refusals included.
A question before you apply
Write to us. The answer will come from someone who knows the catalogue.
Contact us