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Frequently asked question

How long does delivery take?

Standard delivery in Switzerland takes 2 to 4 business days. Express delivery is available within 24–48h for most items.

Standard delivery (Switzerland): 2 to 4 business days, free from CHF 100 of purchase.

Express delivery (Switzerland): 24 to 48 business hours for any order placed before 2 pm, Monday to Friday.

International delivery (EU): 4 to 7 business days depending on the country. Any customs charges remain payable by the recipient.

Bulky items (skis, snowboards, trekking packs) may need an extra day of preparation.

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